Technobu Standard Return Policy
You can initiate a return for most items within 30 days of delivery for a refund or an exchange. Returns or exchanges require an RMA (Return Merchandise Authorization) number. To create an RMA please contact us by phone or email. You must return items in the same condition as you received it with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for items returned in different condition. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
Defective Product and Returns Due to Our Error
You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty. Your return shipping charges will be waived.
When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.
Products Returned After 45 days
* Because products devalue over time, we offer partial refunds for items returned over 30 days after delivery
* We may reduce the refund based on the condition of the merchandise.
* We may also deduct the original and return shipping charges from your refund.